Contact Us

No one does it quite like us

​Market leaders in the world of virtual reception and telephone answering services, we are very much an environmentally friendly team. Our company culture is one of being relaxed and chilled. Based in the country, our offices are contemporary and beautifully designed. Ultra-modern inside, and chilled out games & lounge areas, we understand that by providing our team with an environment in which they can thrive, their performance is outstanding. This translates to you receiving a superior service from us, suitable for even the most demanding of clients.

We love what we do

Our staff love what they do and are passionate about providing an outstanding service, it shows on their faces and in their voices.  We keep them smiling by providing a stunning environment to work from.  With plenty of natural light, plants and even green living planted walls, we keep the atmosphere clean and the environment green.
​We also make our service ‘local’ by having offices as close to our customers as possible. Operating from Sydney in Australia, Christchurch in New Zealand and Scotland in the UK, our coverage on the ground is extensive.

Meet the team

Click on any of our fantastic team members below to find out more about them.

Tim

Director / New Zealand Area Manager

Tegan

Australian Area Manager

Ben

Sales

Mel

Receptionist

Pam

Receptionist

Stevi

Receptionist

Helen

Receptionist

Harrison

After Hours Supervisor

Jess

Receptionist

Danielle

Receptionist

Chris

Receptionist

Anna

Receptionist

Alice

Receptionist

Hannah

Receptionist

Rebecca

Accounts

Tobi

Helpdesk Technician

Simone

Receptionist

Kelly

Receptionist

Nessa

Office Manager & Director PA

Abby

Helpdesk Support

Monica

Receptionist

Nikki

Receptionist

Macey

Receptionist

Elsie

Receptionist

Talk to us

Get in touch with the team at Seed today. We take the guesswork out of call answering, making sure that you never miss talking to a customer again.
Australia
02 9139 3925
salesau@seedmgl.com
New Zealand
03 595 6830
salesnz@seedmgl.com
United Kingdom
01592 505 408
​salesuk@seedmgl.com 

Ask Our Clients:

"We have been using Seed phone answering in our company for at least a year and continue to be impressed by their service. Their pricing is second-to-none and the initial setup to transfer our phones was simple, quick and seamless. Seed goes to the effort to understand what works for your company and the staff have an amazing knack of weeding out calls that aren’t important or time-wasting marketing. Another advantage is that a dedicated staff member/members are allocated to your company making the customer’s experience consistent and familiar. Taylah has become an integral part of our team and would highly recommend her and the staff at Seed. A special mention also goes to Pam…"

​Ros Tchappat - Evoke Projects
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Australia: 02 9139 3925
New Zealand: 03 595 6830
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Tim
Director / New Zealand Area Manager



Likes: Cooking up a feast, gardening, skiing, happy staff.
Dislikes: Unloading dishwashers, slow computers, people chewing gum, anyone that is disorganized, interfering or grumpy.
That’s me: Gardening, chillaxing with friends, walking, sunshine & fresh air!
What we think: You’ll have to ask the team!
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Tegan
Australian Area Manager

Likes: Cafes, interior designing, online shopping.
Dislikes: Dirty windows, cooking, washing my car.
That’s me: Fiddling with graphics & design, keeping customers happy.
What we think: Tegan’s always going out of her way to keep our clients happy, well known for her customer service & support, she’s one of our best!
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Ben
Sales Manager

Likes: Socializing, Outdoors and good gear
Dislikes: Poor excuses
That’s me: Calling a spade a spade, and helping people when I can
What we think: His happy and positive attitude keeps the office buzzing, Ben’s amazing with customer service on the phone – A great people person making the experience outstanding for your clients.
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Mel
Supervisor

Likes: Jelly Beans, a good coffee, family & friends.
Dislikes: Work mates helping themselves to my energy jar of beans! People that can’t park a car!
That’s Me: Shopping with friends, lazing around at the beach.
What we think: Our office police woman! Keeps everyone on the straight and narrow for housekeeping & customer service, Plus she great a making cappuccinos!
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Pam
Senior Receptionist

Likes:  Sunny autumn days, sorting out the world problems on long walks with my friends, bubbles in the spa, lunch with my old school hockey friends, cruising on my electric bike.
​Dislikes: The ads on TV that show the cruelty to children and animals, most reality TV, strong winds that trash my roses.
That’s me:  Gardening, boating and fishing, walking, sewing, knitting
What we think: She’s gold! Always cheerful, friendly & professional on the phone. She’s done the hard yards in 111 emergency call centre so nothing's ever too stressful for her.
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Stevi
Receptionist

Likes – Sunrises, sunflowers, anything sweet – especially caramel, sleeping in and drum & bass music
Dislikes – people chewing with their mouth open, slow drivers and being called Phoebe
That’s me – Always snacking and the party girl of the team
What we think – Always out for a good time, Friendly & professional receptionist, a real asset to the team.
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Helen
Receptionist

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Harrison
After Hours Supervisor

Likes: Cycling, surfing, snow boarding.
Dislikes: Slow drivers, kids that don’t listen, KFC
That’s me: Outdoors, nature, sport, drinking cold beer with friends.
What we think: One of our best, loves the grave yard shift – responds as if he’s your very own staff member, a customer favourite.
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Jess
Supervisor

Likes: Fancy food, painting art & swimming.
Dislikes: Old coffee cups not put in the dishwasher, messy desks, cats!
That’s me: Painting outdoors, staying bright & cheerful, the odd glass of wine!
What we think: On the ball, never late & always reliable, a proactive member that’s proved to be someone we don’t want to lose!
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Danielle
Receptionist

Likes: Being outdoors, Spending time with friends, Netflix and Animals.

Dislikes: Traffic, Being late and messy people.

That’s Me: Down for anything, Adventurous and never sitting still
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Chris
Supervisor

Likes: BBQ’s, beer, people & music.
Dislikes: Electric lawnmowers, avocados, heights!  
That’s me: Relaxing by playing and singing with piano, guitar or band friends.
What we think: Awesome on the phone, believe it or not! Gives the office a great atmosphere, plus the most organized we have!
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Anna
Senior Receptionist

Likes: R&R, socialising with friends, online shopping, family.
Dislikes: Having my chocolate supply flogged/ransacked.
That’s me: Testing my culinary skills, exploring the great outdoors.
What we think: Another keen worker, very willing and does a great job at the same time – competent & proficient in the role, Anna’s an asset to Seed.
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Alice
Senior Receptionist

Likes: Cake making, dogs & hugs.
Dislikes: Noisy neighbours, noisy cars basically anything loud!
That’s me: Just enjoying the outdoors, animals and growing veges.
What we think: Alice is here to help, great people person, funny, friendly & always looking for extra work – a real team builder.
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Hannah
Receptionist

Likes: Organized spaces, bush walks, warm weather, picnics with friends.
Dislikes: Unorganized people, mess, dirty bathrooms.
That’s me: Helping people, painting, gardening, organizing cupboards, spending time with friends...
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Rebecca
Accounts

Likes:  Family, laughing, working for Seed, white wine.
Dislikes: Mice! Late payers, McDonalds coffee & my grans fridge.
That’s me:  Fine dining, shopping, soft top cars!
What we think: Everyone wants to work with Rebecca, she’s in accounts for a reason! Don’t mess with her.
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Tobi
Helpdesk Technician

Likes: Technical stuff, architecture, old European cars.
Dislikes: Kids toys on the floor, traffic jams, old over tanned granny’s.
That’s me: Mr fix it handy man, golf & camping.
What we think: Don’t ever try talking to Tobi, there’s nobody home, a real techo – email him and he’ll respond straight away! We couldn’t do without him, great guy.
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Simone
Receptionist

Likes: Concerts, NRL Bulldogs supporter, art and crafts, family time, reading autobiographies

Dislikes: Winter, Moody/Messy teenage boys (mine), NRL Warriors Supporters

That’s me: Loyal, loves animals, sleep

What we think: We’re still learning as she’s just arrived but looks like we’ve got another winner
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Monica
Receptionist

Likes:  Music, laughter and LOVE my family
Dislikes:   I don’t like a mess …. I’m a Virgo!
That’s me: Empathetic, fun, caring and extremely well organized
What we think:  The smallest member with the biggest heart, always brings in the positive around the office
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Kelly
Receptionist

Likes: My Family, Netball, Reading, Socializing, Sunshine and Loves a challenge.
Dislikes: Being unorganised.
That’s me: Easy going, Friendly, Helpful, Polite and Driven.
What we think: There’s nothing like experience and Kellys proved that to the rest of the team, well mannered and has the skills to tackle any call.​


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Nessa
Receptionist

Likes: Cooking and entertaining for family & friends, gardening, fishing, camping, Pilates and sunshine

Dislikes: Mess anywhere, especially in the kitchen

That’s me: Resilient, empathetic, caring and loyal.

What we think: Another member we are proud to have, Professional, Experienced and Outstanding manner on the phone, Nessa will always be an asset to the front line of your business.
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Abby
Receptionist

Likes: Photography, spending time with friends, travelling

Dislikes: Slow drivers, unorganised spaces, the cold

That’s me: Thrill seeking, animal loving, adventurer

What we think: Dedicated, reliable & willing member of the team, great phone manner getting us good feedback.
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Nikki
Receptionist

Likes: Crochet, knitting and wool dying, natural health remedies and lots of alone time.

Dislike: Crowds, waiting and disorganized people.

That’s me: I value kindness, fairness and loyalty.

What we think: Cool sense of humor and glad we’ve found someone else that loves the graveyard shift
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Macey
Receptionist

Likes: Spending time with friends and family, reading, walking and travelling.
Dislikes: People who don’t use their manners and are unorganized.
That’s Me:  Organized, fun, creative and loves to try new things !
What we think: Miss perfectionist, a great bubbly team member to have around that’s also a wizz at the team building games!
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Elsie
Receptionist

Likes: Shopping, the colour pink lol, and my Audi TT car
Dislikes: Shoes on the bed! Marshmallows and people that snore
What we think: Poached from the local New World Supermarket, Elsie is quickly climbing to be a leading KPI team member.
 
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